Privacy Policy

Odecla Paris Perfumes Co., owner of www.odecla.com website (“Website”), respects your privacy, and seeks to comply with applicable legal requirements in respect of data collection, processing, and transfer. By using www.odecla.com or the Services offered through it (and thus accepting the Terms of Use), you expressly consent to Odecla Paris Perfumes using your Information, as outlined in this Privacy Policy. Your use of the Website is subject to your acceptance of the Terms of Use of www.odecla.com and this Privacy Policy. If you do not accept the Terms and this Privacy Policy, then you must discontinue your use of www.odecla.com.

We are committed to safeguarding the privacy of Registered Users and visitors who use or visit www.odecla.com The purpose of this Privacy Policy is to detail the manner in which we use your information, including your personal information that we may obtain about you, during your use of www.odecla.com.

Information about our customers is an important part of our business, and we are not in the business of selling that to others. Any exchange of this information will be limited to the group of companies/branches of Odecla Paris Perfumes Co., which follow the same privacy policy mentioned herein.

Collecting Personal Information and its use:

We may collect the following information:

In the course of your use of www.odecla.com, you provide us with certain information, as mentioned below (collectively referred to as the “Personal Information”), which we may collect, store and use for providing the Services and performing our contractual obligations, other than allowing us to better understand the Website users and improve the layout and functionality of www.odecla.com;

Information about your name, address, phone number, e-mail address, billing and credit/debit card information, order history, feedback about your visits to and use of www.odecla.com (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation etc.)

Information related to any transactions carried out between you and Odecla Paris Perfumes Co. in relation to www.odecla.com including information relating to any purchases you make of our Products or Services.

Information that you provide for registering as a Registered User (including your Account details).

Information that you provide for subscribing to www.odecla.com Services, e-mail notifications, and/or newsletters.

Any other information that you choose to send to www.odecla.com; and feedback including Product/Service reviews.

We may use the Personal Information that you provide or that is obtained by us:

To register you with www.odecla.com and to administer and provide our Services, as mentioned on www.odecla.com.

To fulfill our agreement of providing Services to you, including those relating to your purchase of Products and their processing and obtaining payment;

To analyze and profile your shopping preferences (market, customer and product analysis etc.) to enable us to review, develop and improve the Products and Services we offer and to enable us to provide you and other customers with relevant information through our marketing programs. We may use your Personal Information to make decisions about your using computerized technology, for example automatically selecting Products and Services which we think will interest you from the information we have. We may keep you informed of such Products and Services including special offers, discounts, offers, competitions and so on (including products and services of other companies and organizations) by email and other electronic messages such as picture messaging, or otherwise.

When you provide us with your information, you will be given the option to mention if you do not accept to receive information of such products and services from either us or carefully chosen third parties; and to administer any prize draws or competitions you may accept to enter.

We may supplement the Personal Information that you provide with information that we receive from third parties (e.g., credit reference agencies).

Telephone Calls

All Telephone calls (incoming/outgoing) may be recorded to verify content and may be used together with your records for regulatory compliance, quality control, and staff training, preventing, or detecting criminal activity and for complaint resolution.

Cookies

New technologies are emerging on the Internet that help us deliver customized visitor experience. Odecla Paris Perfumes Co. may use such new technologies, including cookies or other technologies, to remember your information when you use www.odecla.com. We may use such technologies for tracking activity on www.odecla.com, preparing reports, assessing trends, and otherwise monitoring the way in which www.odecla.com is being used.

By accepting the Terms of use of www.odecla.com and this Privacy Policy, you confirm your consent to Odecla Paris Perfumes Co. use of cookies, and other such technologies, for these purposes. If you do not accept to receive cookies, you may configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

Security

We take all steps reasonably necessary to protect against unauthorized access, use, alteration, disclosure, or destruction of Personal Information. Any information that we collect and store that is personally identifiable is protected using appropriate means, and Odecla Paris Perfumes Co. is not responsible for any unauthorized access or use by third parties.

Protecting your Personal Information is very important to us. Therefore, we take the following precautions to better protect the Personal Information:

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information including the use of Secure Sockets Layer (SSL) software.

We store all the Personal Information you provide on our secure servers (protected by password- and firewall). All electronic transactions you make to or receive from us will be encrypted using SSL technology.

It is important for you to protect your Account and password against unauthorized access and to your computer. You must ensure that you log out/ sign-off from your Account, when you are exiting www.odecla.com .

Product reviews

It is possible that two weeks after receiving your Product, we may send you an email inviting you to review and rate the Products that you have purchased. In addition, sometimes we may also ask you if you would like to answer questions related to your Product, as submitted by other customers.

You may note that:

Once a review, question or answer is submitted, usually it takes up to 72 hours to appear on www.odecla.com taking into consideration to comply with our publishing guidelines.

Your review can be submitted anonymously or if you prefer, you can leave a rating only review.

It is not possible for you to edit/remove your review after submission.

If you require any further information on this service or wish to have your review removed, you can contact our Customer Services.

Remarketing

www.odecla.com enables the use of cookies to collect visitor data and at appropriate times, will engage in Google Ads remarketing activities to provide relevant content and better online shopping service. This remarketing may include, but not limited to, display of our advertising or 3rd party creative on Google network and carefully selected websites and online browsers. We are fully committed to your privacy and your rights to opt out of such advertising.

Contact Us

If you have any comments or queries in connection with our Terms and/or Privacy Policy, you can contact us by sending an email on [email protected] or call our customer service team at +965 90000597. Address: Kuwait City - Khalid Ibn Al Waleed Street – Mazaya Tower 3 - 16th Floor.